Rice Tire Customer Reviews

See what our customers are saying about Rice Tire. 

With over 600 Total Customer Reviews from Google, Facebook, and Yelp, Our Customers seem to be very HAPPY!

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Google Rating
4.6
Based on 1103 reviews
Facebook Rating
4.0
Based on 24 reviews
Yelp Rating
4.3
Based on 39 reviews
Roger S.
Roger S.
18:31 28 Jul 21
Staff was friendly and they did a wonderful job on the alignment for my limousine.
Karen V.
Karen V.
13:29 28 Jul 21
This tire place is very busy with large trucks, tractor trailers, busses etc. I only needed to have a tire checked due to the message that I had low pressure. The young lady that waited on me was extremely thorough, she came out to my car checked all four tires and she showed me that i had a nail in my tire. Eventhough it was very busy she said she would get a tech and have him work on it right away. I waited for about 25 minutes and they were done. I was very pleased with their friendly service, everyone at the service desk were professional and upbeat with great attitudes, service with a 😃. I would recommend Rice Tire, keep in mind its very busy, large trucks etc, but they were still able to help me with my minor issue and get me on my way.
Jerome S.
Jerome S.
21:14 27 Jul 21
They are always good, I was a mechanic myself and always go there.Even the bathroom is very clean.And they do use torque sticks on the lug nuts so you don't have a wheel removal nightmare along the road, I watched.I highly recomend them and the load force balance too and they are all nice people too.
Mike B.
Mike B.
20:09 27 Jul 21
Frank does excellent work have used other shops in last 2 years will use you again thanks
Vitus M.
Vitus M.
19:52 27 Jul 21
Customer care and expertise I experienced at rice tireWas great, keep it up
Janine M.
Janine M.
13:41 27 Jul 21
I was referred to this place from Piedmont Auto and tire because they were too busy. I needed my brakes checked for squeaking on a 1993 RV. On the test drive, I went along, there wasn't a really continuous big squeak, but there was a serious pull to the left which meant calipers. I just had the brake pads replaced at the end of 2019. This place said I needed new brake pads. Because I'm not 'up' on replacing brake pads and such I went along with it. Although I don't think they actually needed replacing. That said, I wasn't sure. I did get the brake pads and brought them back with me. Should I need new brake pads again, I can possibly and highly probably, use those.The oil change at $54 was a super good deal. And here's a bugaboo. They charged me $39 for a materials fee! I think that is horse pucky. When I asked about it she said, for rags and things like that. So $570 for the calipers, $93, for the brake pads, $54 for the oil change. And $39 so they can buy rags.Loved Christine. They took me home and picked me up. (which I guess is not normal for back here in the East?)It's a friendly shop, it does a lot of business for the state. They have bays that are high enough.
Donna G.
Donna G.
00:35 27 Jul 21
Excellent service!!!
Kathy C.
Kathy C.
16:40 25 Jul 21
Randy my husband and I appreciate your honesty in telling us we only needed to replace the one tire that was damaged beings our tires only had 50000 miles on them. Instead of replacing all 4 tires we thought we had to replace. We will continue to come to you for all our tire needs and we will tell our family and friends. Thank you so much, Kathy and James
BreAnne C.
BreAnne C.
18:38 24 Jul 21
We were traveling and our camper tire blew and we were 10 minutes from this establishment. They got us right in and replaced all the tires on our camper. So helpful and very friendly I highly recommend this place.
Steven L.
Steven L.
01:26 24 Jul 21
Good service, and affordable!
J
J
19:55 23 Jul 21
Very helpful and I was told in advance before any work was completed of any issues. I highly recommend Rice Tires in Verona, Va
Michelle C.
Michelle C.
00:02 22 Jul 21
This was amazing. They had tire sizes we needed which is rare and got us in right away and changed all the tires on our camper.
Christopher C.
Christopher C.
23:35 21 Jul 21
Awesome business. Really helped us in a pinch during our travels. Great people and very friendly. Would highly recommend them to anyone. Thank you all so much.
Ann S.
Ann S.
17:48 19 Jul 21
Brought my Kia here last month to have an issue addressed that was caused by the dealership as they came highly recommended by a few different friends. Tony and the rest of the service team were quick, efficient, and super easy to work with. They reassured me that everything was taken care of. When Kia did the same service 6 months ago they had my car for 3 days, and Tony finished the work in just under half a day. I can't recommend them enough! Thanks guys!!
Roderick V.
Roderick V.
17:05 16 Jul 21
Good deals on Tires. This is were I purchase my tires. Guys here are Great. Nice personalities. Way to do it Guys.
Bob M.
Bob M.
23:12 13 Jul 21
Great service I had an emergency with my camper tire and they had the right one and took care of me fast.
Mike S.
Mike S.
10:13 13 Jul 21
Fast, friendly service! High quality as well! Convenient location right off Interstate 81 if you have an emergency as well.
Katie W.
Katie W.
18:45 09 Jul 21
Excellent service! Staff is kind and fast, they win all our future tire business!
Jack R.
Jack R.
15:24 09 Jul 21
Josh from Rice tire in Gaithersburg took great care of my vehicle. He was also very communicative and responsive. The team in the shop were efficient, professional, and respectful. Car runs extremely smooth and the tires are great. Thank you for the great service and product at an extremely fair rate.
Milena L.
Milena L.
11:01 05 Jul 21
I appreciated the educational support that Regional Manager and Josh provided during my 3 visits. I appreciate the time and communication to learn about...
Joseph H.
Joseph H.
12:51 02 Jul 21
Customer service and prices 100% great,Every time I’ve been here at this business I get treated with courteousness and professionalism
Francis S.
Francis S.
21:23 01 Jul 21
Great people and service
Kitty D.
Kitty D.
21:04 30 Jun 21
Quick and excellent service in a tight spot on top of the mountain. Changed two on driver's side efficiently and even smiled. Thanks Grant, we appreciate your professional service.
Alan R.
Alan R.
13:45 27 Jun 21
Fast and friendly service I would recommend them
Robbie S.
Robbie S.
21:09 23 Jun 21
Over performed!!!! Definitely will use again!
Calvin K.
Calvin K.
20:31 23 Jun 21
I showed up without an appointment, and they mounted and balanced my tires very quickly and was on my way! Only tire place I use!
Bernard
Bernard
18:28 23 Jun 21
Fast, economical and professional service for tire installation
Dustin P.
Dustin P.
17:42 22 Jun 21
Great service great prices good people will always take my truck there
Lori B.
Lori B.
23:36 19 Jun 21
We were traveling in our RV with our dogs and blew a tire . first their customer service on the phone was excellent and led us to the nearest location . Winchester,VA location : these guys took care of us within an hour and got us back on our way ! superb!🐶🐶🚐
Torrey H.
Torrey H.
20:01 19 Jun 21
Kristin and the entire team are very professional. If I owned a business I would want the team running it for me. This is a first class team! I highly recommend for all of your RV, camper and general tire needs.
David S.
David S.
20:18 11 Jun 21
They were all so nice and courteous....We were 500 miles from home and having tire troubles they figured it out in no time. MANY THANKS
Noor S.
Noor S.
14:41 08 Jun 21
Very good, professional, quick, and curious service.
Blayn C.
Blayn C.
16:58 04 Jun 21
Rice tire is a great place to go to for all your car needs. GREAT PRICES and great availability 10/10 strongly recommend
Kenny Klish J.
Kenny Klish J.
00:20 02 Jun 21
Always love the service. Squeezed me in on a Friday.
Pam H.
Pam H.
06:44 30 May 21
Great people great prices.
Dave R
Dave R
23:03 28 May 21
Professional and super nice people. I found my new tire place.
Kallie B.
Kallie B.
16:01 28 May 21
My husband stopped in yesterday with a coolant leak that he had been bounced around from shop to shop nobody had any time. Rice got him in right away. Did great work and there is no way any other shop could have done it at a better price! We have multiple big trucks and PKB CARRIERS will definitely be back!
Dennis W.
Dennis W.
15:34 25 May 21
I like the "out the door" pricing. Prices are competitive and work was done as requested.
Terry B.
Terry B.
16:18 24 May 21
Today I went In to get my front tires replaced. Josh a new service manager helped me. He was courteous and very knowledgeable. Jim and Jennifer at the front counter were very friendly as well. I have been getting my car serviced here over 3 years and I highly recommend Rice Tires on the Great Customer Service, fair prices, and speedy service. It feels good when the staff remembers you and genuinely shows care.
Justyn C
Justyn C
01:27 24 May 21
Great team of people they helped me find a very affordable pair of tires along with installing them all within a timely manner and for a good price I highly recommend using rice tire