Now Hiring Commercial Service Manager
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The Commercial Service Manager will be responsible for managing all of Rice Tire’s commercial tire services and providing exceptional customer service.
Use the Rice Tire Job Search widget at the bottom of the page to help you find the right job and location for you. If you need to go back to see descriptions of other jobs, click here to go back to our Now Hiring page. Rice Tire has 13 tire shops and retread facilities in and around Baltimore, Washington DC, and Northern Virginia. Most jobs are convenient to the beltways and Rice Tire is a well-known company in the tire industry, established in the area for over 60 years! We offer a range of services, including tire sales, installation, repair, and maintenance for both consumer and commercial applications. Here are a few reasons why someone might want to become a Commercial Service Manager for Rice Tire.
We are seeking a highly motivated and experienced Commercial Service Manager to oversee and manage our commercial tire service department. The Commercial Service Manager will be responsible for providing excellent customer service, managing a team of technicians, scheduling appointments, and ensuring that all commercial tire service work is completed efficiently and on time.
Manage and oversee the commercial tire service department
Hire, train, and manage a team of technicians
Provide excellent customer service and ensure customer satisfaction
Schedule appointments and assign work to technicians
Maintain accurate records of work orders, inventory, and customer information
Ensure that all commercial tire service work is completed efficiently and on time
Maintain a safe and clean work environment
Keep up-to-date with tire industry trends and product knowledge
Work collaboratively with other team members to ensure customer satisfaction
What is a Commercial Service Manager Position?
A Commercial Service Manager is a managerial position in a retail tire shop that oversees the commercial tire service department. They are responsible for managing a team of technicians, scheduling appointments, providing excellent customer service, and ensuring that all commercial tire service work is completed efficiently and on time.
What does a Commercial Service Manager do?
A Commercial Service Manager hires, trains, and manages a team of technicians to ensure that all commercial tire service work is completed efficiently and on time. They schedule appointments, assign work to technicians, maintain accurate records of work orders, inventory, and customer information, and work collaboratively with other team members to ensure customer satisfaction. They also keep up-to-date with tire industry trends and product knowledge and maintain a safe and clean work environment.
What Technical Skills are required for a Commercial Service Manager?
A Commercial Service Manager should have a strong understanding of commercial tire service, including knowledge of tire industry regulations and safety standards. They should also have proficiency in Microsoft Office and point-of-sale software. Additionally, they should have a good understanding of basic automotive systems and be able to troubleshoot and diagnose issues.
What Soft Skills are required for a Commercial Service Manager?
A Commercial Service Manager should have strong leadership and management skills, including the ability to motivate and inspire a team. They should have excellent customer service and communication skills, as well as strong problem-solving skills and attention to detail. They should also be able to work in a fast-paced environment, handle multiple tasks, and have a positive attitude towards learning and adapting to new information and procedures.
Benefits of Working with Rice Tire
- Exciting and dynamic work environment: As a Commercial Service Manager, you would be working in a fast-paced and dynamic environment that offers a lot of opportunities for learning and growth. You would be working with a variety of different vehicles and tire models, and you would be constantly learning new skills and techniques.
- Opportunities for career advancement: Rice Tire values its employees and offers many opportunities for career advancement. As a Commercial Service Manager, you could advance to a management or supervisory position or even become a sales representative for the company. Rice Tire is always looking for talented individuals who are willing to work hard and grow with the company.
- Competitive pay and benefits: Rice Tire offers competitive pay and benefits packages to its employees. As a Commercial Service Manager, you would be eligible for health insurance, retirement benefits, and paid time off. You would also have the opportunity to earn bonuses and commissions based on your performance.
- Flexible scheduling: Rice Tire understands that its employees have lives outside of work and offers flexible scheduling to accommodate their needs. Whether you need to work part-time, full-time, or on a flexible schedule, Rice Tire can work with you to find a schedule that works for you.
- Job security: The tire industry is essential to the economy, and as a result, jobs in this field tend to be stable and secure. Rice Tire has been in business for many years and has established itself as a leader in the industry. As a Commercial Service Manager for Rice Tire, you would have a stable and secure job that would provide you with a steady income.
- Fulfilling work: As a Commercial Service Manager, you would have the satisfaction of knowing that you are helping customers keep their vehicles safe and roadworthy. You would be providing an essential service that is crucial to the safety and well-being of others. Knowing that you are making a difference in people’s lives can be very fulfilling and rewarding.
- Training and development: Rice Tire is committed to providing its employees with the training and development they need to succeed. As a Commercial Service Manager, you would receive comprehensive training on all aspects of tire installation, repair, and maintenance. You would also have access to ongoing training and development opportunities to help you advance your skills and career.